At MarketHouse, we strive to provide unique products while continually developing our brand as a whole. We love to sell unique inventory from a variety of international vendors from all over the globe, giving you a special selection of uniquely curated products. This means several of our items are dropshipped from all over the world, bringing you faster delivery times and an increased opportunity for unique product growth.
If purchasing a product from one of our international vendors, please allow 2-4 weeks for delivery. If you order multiple products from different vendors, please understand that you you will receive separate packages, as each vendor has their own dedicated shipping schedule.
Shipping times vary from each of our locations. Please allow 5-7 business days for US delivery if ordered from one of our local vendors. If ordering an international product, pleaes allow at least 2-4 weeks for delivery. Some products are high-demand and require a longer shipping time. If you have questions regarding specific shipping times for a particular product, please reach out to us at firstname.lastname@example.org.
If for any reason your item arrives damaged or broken, we are more than happy to replace it at no charge. If you simply did not like the item or it didn't meet your expectations, please let us know and we can do our best to accommodate you. We value each and every one of our customers and we strive to do our best to create the utmost pleasant shopping experience.
We accept returns up to 30 days upon arrival of your item. You must return the item to us unopened and unused, in the original condition you received it. We will not accept returned items that have been used, removed from their original packaging or damaged from use. We also cannot process returns on custom items such as customized stationery and apparel. Items returned beyond 30 days of arrival will not be refunded.
To return an item, please reach out to us at email@example.com with your name and order number handy. If your order qualifies for free return shipping, you will be provided with a prepaid return label for your convenience!